shoretel

20 Posts

ShoreTel VPN Concentrator NTP Vulnerability

February 14, 2014 0 Comments shoretel

The ShoreTel VPN Concentrator responds to NTP requests (for remote IP phones), which makes it vulnerable to the NTP DDOS attacks that have been happening lately.  To enable the WAN firewall on the ShoreTel VPN Concentrator (off by default) you must access a hidden menu.

  1. Log into your VPN concentrator, and click "Network" on the left-hand side
  2. Access

ShoreTel Phone Configuration Codes

November 05, 2013 0 Comments shoretel

From a ShoreTel phone, you can ping, view configuration, etc directly from the phone:

For each operation, you press MUTE and then hit the number + #:

PING:
Press MUTE then 7464# (PING)

CLEAR CACHED VALUES:
Press MUTE then 25327# (CLEAR)

RESET PHONE:
Press MUTE then 73738# (RESET)

EDIT CONFIGURATION:
Press MUTE then 73887# (SETUP)

VIEW CONFIGURATION:
Press MUTE then 4636# (INFO)

ShoreTel TMSNcc Log Info

August 05, 2013 0 Comments shoretel

Great informational article regarding ShoreTel TMSNcc logs: http://www.netdungeon.com/articles/how-decipher-tmsncclog

Call Code Parameters:

C-CE Call Creation Event Call Initiation.
L-CE Leg Create Event Follows a C-CE; Internal Transfers
L-IE Leg Info Event Provides information on other parties in the call.
C-SE Call State Event
State of call in progress; RingBack, Offering, etc.
L-SE Leg State Event Follows