Telnet Commands for ShoreTel Phones

Being able to telnet into a ShoreTel phone can be helpful for troubleshooting certain network issues, here are the commands:

  1. From the ShoreTel Director server, open CMD and enter: cd “C:\Program Files\Shoreline Communications\Shoreware Server”
  2. Next, enter: phonectl -pw 1234 -telneton X.X.X.X
  3. Now you can telnet to the phone IP address

A list of shell commands can be found here:

The most useful command: printSysInfo